At Ainsworth Trailer Repair, we are committed to providing fast, high-quality, and reliable repair services for trailers and box trucks. This Refund Policy outlines the circumstances under which refunds may be issued and the process for requesting them.
1. Scope of Refunds
- Refunds may be considered only for services not rendered or services canceled prior to repair work.
- Completed repairs, including patchwork, full floor or door replacements, and other maintenance services, are not eligible for refunds as they involve labor, materials, and time already invested.
- If you are dissatisfied with the completed work, we encourage you to contact us immediately so we can address any issues or make adjustments as necessary.
2. Requesting a Refund
To request a refund:
- Contact Ainsworth Trailer Repair at the phone number or email listed below.
- Provide your repair invoice number, details of the service, and the reason for the refund request.
- Our team will review your request and respond promptly, typically within 3-5 business days.
3. Approval and Processing
- Refunds, if approved, will be issued using the original payment method.
- The refund amount will reflect only the services or payments that were eligible under this policy.
- Labor, parts used, or services already completed will not be refunded.
4. Dispute Resolution
- If a refund request is disputed, our team will work with you to find a fair and practical resolution.
- Communication should be direct with our customer service team to ensure timely handling.
5. Contact Us
If you have questions or concerns regarding this Refund Policy, please contact us:
Effective Date: February 23, 2026
